Privacy Policy

Your email address if you create an account. The messages you send and the answers you receive. Usage counts (messages per day, images per week, chats toward trees). An IP address, stored only in hashed form, used for rate limiting. A cookie that holds a random guest identifier. Payments are handled by Whop: we never see your card data.

To answer your messages and generate images, to run your account and plan, to apply usage limits and prevent abuse, to count trees, to send sign-in emails, and to keep the service working and secure.

We do not sell your data. We share it only with the providers that run the service, each for its own purpose:

Hetzner, the server provider that hosts the service. The AI model provider, which processes your prompts to produce answers and images. Whop, which handles payments and subscriptions. Resend, which delivers sign-in emails. Google, only if you choose to sign in with Google.

We may also disclose data when the law requires it.

We use a guest identifier cookie to apply usage limits to visitors without an account. Your sign-in session is kept in your browser's storage. For guests, chat history is kept in your browser only. We do not use advertising cookies.

We use encrypted connections and restrict access to our systems. No system is perfectly secure, so we cannot guarantee absolute security.

You can access your data, correct it and delete it. You can delete your account and its data in Settings, or by writing to contact@ekoask.com. Depending on where you live, you may have further rights under local law; write to us to use them.

We keep account data and chat history while your account is active. When you delete your account, we delete your data, except what we must keep by law. Hashed IP addresses and usage counts are kept only as long as needed for rate limiting and abuse prevention.

EkoAsk is not meant for children under 13, and we do not knowingly collect their data. If you think a child has given us data, write to us and we will delete it.

We may update this policy. The date at the top shows the latest version.

Privacy questions? Write to contact@ekoask.com.